Job Snapshot

Hong Kong
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Job Summary

A well-established insurance company is setting up their new digital business in Hong Kong and looking for an experienced Business Writer to join the team.

In this role you will partner with product managers, UX / UI designers and software engineers to:
● Determine the needs of the users of business process technical documentation
● Make our software products more easily understood
● Create and maintain technical documentation for our software products.
● Develop and implement ideas on optimizing the content, such as –
● Determine and select the right medium (video, virtual user manual, etc.) to best communicate with documentation users
● ncorporate graphics, illustrations, etc. to enhance the usability of the content
● Regularly update and improve the content, especially as our software product scope expands

These are essential to success in this role:
● A college degree in English or another communications-related subject
● Proven prior experience working on digital software knowledge bases
● Knowledge of or experience with a technical subject, e.g., software engineering, insurance operations
● Strong written and oral communication skills in English and Chinese
● Ability to work in a collaborative, flat, fast-paced culture with an ability to juggle multiple projects
● Ability to work independently
● Comfortable expressing and defending points of view while respecting those of others