Job Snapshot

Hong Kong Central
Employment Type:
Job ID:

Job Summary

Job Responsibilities


• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

• Create buy-in for the product vision both internally and with key external partners

• Develop product pricing and positioning strategies

• Translate product strategy into detailed requirements and prototypes

• Scope and prioritize activities based on business and customer impact

• Work closely with engineering teams to deliver with quick time-to-market and optimal resources

• Drive product launches including working with public relations and marketing team, relevant company executives, and other cross-functional product team members

• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed

• Act as a product evangelist to build awareness and understanding

• Represent the company by visiting customers to solicit feedback on company products and services

• Conduct usability testing and interviews with customers to determine issues, test product ideas and receive valuable feedback

• Write specifications, use cases, requirements, and workflows to facilitate communication

• throughout the development and release process

• Work closely with the design team to develop auxiliary materials, like videos and other content, to support product development and marketing efforts

• Participate in client-facing meeting to present projects and to collaborate to define launch schedules and KPIs

• Ensure our products meet the regional and international regulatory requirements.

• Determine customers' needs and desires by specifying the research needed to obtain market information. Work also with our Customer Service team to harvest information.

• Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraise new product ideas and/or product or packaging changes. Set up an internal product idea forum for other team members to contribute.

• Facilitate inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.

• Determine product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.


Job Requirements

• Keen sense of UX and demonstrated empathy

• Proven track record across wide spectrum of product development projects and launches

• managing all aspects of a successful product throughout its lifecycle

• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management

• Strong technical and analytical background with understanding and/or hands-on experience in hardware and software development, mobile and web technologies

• Outstanding follow-through, self-starting attitude, time management, and project management skills to deliver results

• Aptitude for positioning products in the market to sustain competitive advantage

• Excellent interpersonal, communication and presentation skills

• Experience coordinating multiple projects simultaneously

• Strong problem solving skills and willingness to roll up one’s sleeves to get the job

• Skilled at working effectively with cross-functional teams in a matrix organization

• Excellent written and verbal communication skills

• MS/BS degree in Computer Science, Engineering or equivalent preferred

• 7+ years’ experience in Hardware and Software Product Development

• Previous successful experience working directly on digital signage or AV/IT clients

• Strong understanding of display solutions

• Must speak and write fluent English. Cantonese and Mandarin is also essential